FAQ: Orders, Shipping & Return Policy
At Honeycomb Creative, our goal is to offer you the best products. Given the wide range of product options available, we offer a tiered shipping rate system based on the amount you spend.
All sales are final. No returns or exchanges. If you have a problem with your order, please contact us at
honeycombcreative@charter.net so that we can promptly handle your concern.
FLAT Rate Shipping:
⎔ FREE LOCAL PICKUP – Non Contact Porch Pick up also available
⎔ $9.00 - Orders $44 and under
⎔ $15.00 – Orders $45 - $99
⎔ FREE Shipping – Orders of $100 +
We currently only offer shipment to the United States. No international shipping is available. Shipping carriers may include USPS, Fed Ex, DHL or UPS.
*Exceptions to these rates may include oversized items, with deviations from standard shipping rates applied at checkout.
Please allow us up to 7 business days to process and ship your order. Our goal is to ship promptly, but we may delay shipment if an item is out of stock so that your order can be processed completely filled. If an item in your order is out of stock or is indicated in the description as "shipping soon", please notify us and we can ship that item separately, if you prefer.
COVID CHANGE OF CIRCUMSTANCES:
During the COVID pandemic, all paint orders and IOD products may take up to 14
days to process and ship due to delays in manufacturing and shipment from our suppliers.
ORDERS TO BE PICKED UP:
Address: 415 Monroe Street, Monroe, MI
WORKSHOPS:
Because of the preparation and unique nature of our workshops, there are No refunds or exchanges on workshop class fees. If you have a concern or need to discuss this policy, please contact us at
honeycombcreative@charter.net .